As we grow into a national company, we continue to maintain our values as a family business that started small over 40 years ago and instill in our team to offer excellent customer service in all that we do.
We are long-term proud members of the BVRLA and follow their Codes of Conduct.
This provides customers with the reassurance that we are committed to delivering the highest industry standards of professionalism and best-practice.

However, we understand that, on occasion, things can go wrong and customer feedback is very important to us. So if you have any feedback or a complaint, please contact us at [email protected] and we will strive to resolve any issues as soon as possible.

 

Our Customers Rate Us As "Excellent"

 

  • Amazing staff, great customer service, very fast and efficient. Always a life saver with their fleet of vehicles at incredible rates! My 1st choice when it comes to getting a hire vehicle now. Turn up yesterday with out a booking and got 1st class service, I was so pleased to be delt with so fast, so I could start my day and the day turned out Amazing thanks to them! Especially Achia super amazing!

    December 2025

  • Short term van hire. Booked online which worked well. Had to extend and make some changes quite late...phoned and they could not do enough to help me. Overall a great experience and good value for money. Have used before. Will use again.

    December 2025

  • Had to get a hire car last min and the lads in store were extremely helpful and very kind. Great customer service and a hire car I wish I never had to give back, my entire experience was great. Would definitely recommend.

    December 2025

  • Good friendly staff, would recommend to family and friends

    December 2025

  • Very pleased with the customer service experience I received, the booking was a quick and easy process. The van was a good vehicle and easy to drive. I would highly recommend U-Drive to my friends and family.

    November 2025

  • Booked online, very easy and quick to organise. Arrived for collection turnaround was fast and customer service from Kayleigh and the operators was friendly, professional and engaging answering all my questions. Happy to recommend.

    November 2025