As we grow into a national company, we continue to maintain our values as a family business that started small over 40 years ago and instill in our team to offer excellent customer service in all that we do.
We are long-term proud members of the BVRLA and follow their Codes of Conduct.
This provides customers with the reassurance that we are committed to delivering the highest industry standards of professionalism and best-practice.

However, we understand that, on occasion, things can go wrong and customer feedback is very important to us. So if you have any feedback or a complaint, please contact us at [email protected] and we will strive to resolve any issues as soon as possible.

 

Our Customers Rate Us As "Excellent"

 

  • I had a great experience with U-Drive and would happily use them again.

    January 2026

  • Excellent customer service from start to finish. Helpful and professional throughout the process.

    January 2026

  • Hired a Luton van for a house move. Quick and efficient pick up and drop off. Van was spotless and price was competitive.

    January 2026

  • Short term van hire. Booked online which worked well. Had to extend and make some changes quite late...phoned and they could not do enough to help me. Overall a great experience and good value for money. Have used before. Will use again.

    December 2025

  • Had to get a hire car last min and the lads in store were extremely helpful and very kind. Great customer service and a hire car I wish I never had to give back, my entire experience was great. Would definitely recommend.

    December 2025

  • Good friendly staff, would recommend to family and friends

    December 2025