Coronavirus (COVID-19) information & updates

As the Coronavirus (COVID-19) situation continues to develop, U-Drive Limited has continually reviewed and enhanced our Business Continuity Plans (BCP) to improve our ability to respond to any possible impact.

Our priority remains the health, safety and welfare of our staff and customers, and following HM Government and NHS advice we have taken proactive steps to maintain our fleet availability by closing a number of our branches.

The following branches are open as usual:

  • Bristol
  • Cardiff
  • Exeter
  • Poole
  • Salisbury
  • Southampton

Unfortunately, we have had to close a number of branches temporarily due to the pandemic;

  • Dorchester
  • Fareham

If your nearest branch remains closed - our other branches have assumed the management of your vehicle hire and are providing delivery and collection services.  However, you can return vehicles to any one of our closed sites as arranged using the on-site drop boxes.

Remember, we have already implemented a number of changes to ensure your continuing safety, including enhanced vehicle cleaning techniques and our drivers wearing gloves.

During this challenging time many people are choosing different ways to travel particularly where they are avoiding public transport and reducing vehicle sharing to maintain social distancing.

If you need a rental vehicle from a small car to specialist vehicles, we are here for you – just call 0800 980 9966 or book online at Your safety is our highest priority and we appreciate the trust that you place in our team and our company.


Update on face masks

We'll be continuing to ask customers to wear face masks when in our branches, despite the change in Government guidance, from 19 July 2021.  This is to protect our staff and other customers.


Want to know more about how we're keeping your journeys safe?

Why not take a look at our guides and downloads to see what our teams are doing to keep our cars and vans clean and as safe as possible.  Click here to find out more.


Contact us

You can contact us on 0800 980 9966 or use our webchat service.


Last updated: 16 July 2021