Job Opportunity: Driver/Valeter
Exciting company growth has opened up a fantastic opportunity, and we are currently seeking a Driver/Valeter to join our team in Cardiff.
Established 40 years ago, U-Drive is a family-owned and operated vehicle rental company providing high-quality cars, LCVs, and specialist vehicles across the UK. Our friendly team takes pride in working together to deliver superb service to both business customers and private hirers alike.
Under the guidance of the Branch Manager, you'll be part of a 40-hour rota, delivering a comprehensive driving and valeting service for rental vehicles. This role involves maintaining high standards and ensuring a positive customer experience.
The ideal candidate will be a hardworking individual who thrives in a varied workday, taking pride in working with one of the newest fleets in the industry. Join one of the most essential teams at U-Drive and contribute to our commitment to superb service.
About the Role:
- Clean a range of vehicles to U-Drive standards.
- Check vehicles at the end of hire for damage, using the appropriate provided system.
- Report faults, damage, or general un-roadworthiness following safety regulations and Company processes.
- Drive, deliver, and/or collect vehicles to inter-branch or directly to customers as directed by the Branch Manager.
- Ensure completion of the drivers' log, signing in and out of branches.
- Complete the Pre-Rental Vehicle Inspection for every hire.
- Park vehicles in allocated areas based on the status of the vehicle.
- Assist customers in locating vehicles, marking damage, explaining controls, discussing vehicle equipment, fuel type, etc., ensuring understanding of the vehicle and customer parking allocations.
Key skills, qualifications, and attributes required include:
- Full and clean UK driving licence.
- Positive "Can do" attitude.
- Effective communication skills with people at all levels to ensure appropriate levels of customer service and care.
- Successful collaboration within a team, demonstrating honesty and trustworthiness.
- Respectable presentation at all times in line with company standards.
- Ability to prioritize customers, delivering high-quality service meeting Company Standards in a fast-paced, ever-changing environment.
- Prompt and effective response to queries and issues while maintaining friendliness and politeness.
- Sound general knowledge of vehicle cleaning with a keen attention to detail.
What We Can Offer You:
- 30 days (including Bank Holidays) annual leave in your first year, accruing an additional day after 24 months of service until your 5th year, reaching 33 days of Annual Leave.
- Training and development opportunities.
- Discounts at 3,000+ stores.
- Free eye tests.
- On-site parking.
- Competitive pension.
- Employee discount across U-Drive branches.
- Employee Wellbeing Program.
Salary: £10.92 per hour
For further details, please contact our recruitment team at 01202 013657 or [email protected].
Must hold a full UK Driving Licence for a minimum of 3 years.